Contact Us

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency please call 877-276-8691.

Contact Form

KONE CUSTOMER SERVICE

For general inquiries please call the KONE Customer Care Center at 877-276-8691.

For non-urgent service inquiries you may fill out the form below, or email the KONE Service Center at Americas.customer-support@kone.com. Note this mailbox is monitored from 7am-5pm CST on normal business days.

KONE Americas headquarters

3333 Warrenville Rd, Ste 700
Lisle, IL 60532
Tel.: 630-577-1650

For media inquiries please contact: americas.media@kone.com

State	Branch Name	Phone	Address	City	Zip
AL	BIRMINGHAM	205-944-1032	265 Lyon Lane	Birmingham	35211
AL	MOBILE	251-661-7522	30604 SGT E.I. “Boots” Thomas Dr	Spanish Fort	36527
AR	LITTLE ROCK	501-758-1889	5003 Northshore Lane	North Little Rock	72118
AZ	PHOENIX	623-434-3599	4639 S 36th St	Phoenix	85040
CA	LOS ANGELES	714-890-7080	1540 Scenic Ave., Ste 100	Costa Mesa	92626
CA	LOS ANGELES Downtown	818-781-0499	1821 Tyburn St.	Glendale	91204
CA	RIVERSIDE	951-682-5305	1525 Third Street, Suite D	Riverside	92507
CA	SACRAMENTO	916-361-9121	10151 Croydon Way, Ste 2	Sacramento	95827
CA	SAN DIEGO	858-578-5100	9850 Business Park Ave.	San Diego	92131
CA	BAY AREA	510-351-5141	15021 Wicks Boulevard	San Leandro	94577
CA	SAN FRANCISCO Downtown	415-554-0580	567 7th Street, Bldg A	San Francisco	94111
CO	DENVER	303-792-3423	8585 Concord Center Dr., Ste 900	Englewood	80112
CT	HARTFORD	203-813-5663	148 Dividend Rd.	Rocky Hill	06067
CT	TRUMBULL	203-813-5663	60 Commerce Drive, 3rd Floor	Trumbull	06611
FL	JACKSONVILLE	904-292-0225	9774 Florida Mining Blvd West Suite 309	Jacksonville	32257
FL	MIAMI	954-437-4300	3421 Enterprise Way	Miramar	33025
FL	NAPLES	239-598-9310	12601 Trade Way Dr Ste 6	Bonita Springs	34135
FL	ORLANDO	407-812-8033	9400 Southridge Park Ct Ste 200	Orlando	32819
FL	TAMPA	813-635-0330	4710 Eisenhower Blvd Ste C-1	Tampa	33634
GA	ATLANTA	770-427-3373	1800 Sandy Plains Parkway Suite 200	Marietta	30066
HI	HONOLULU	808-833-3299	3375 Koapaka Street, Suite D160	Honolulu	96819
IA	DES MOINES	515-243-0109	501 SW 7th Street	Des Moines	50309
IL	CHICAGO	630-629-3100	1080 Parkview Boulevard	Lombard	60148
IL	CHICAGO Downtown	312-427-4990	222 South Riverside Plaza, Suite 660	Chicago	60606
IL	PEORIA	309-697-9011	6106 W. Plank Road	Peoria	61604-5231
IL	QUAD CITIES	309-797-3232	1801 River Drive	Moline	61265
IL	SPRINGFIELD	217-544-5461	2908 Old Rochester Road	Springfield	62703
IL	URBANA	217-384-9070	704 W. Killarney St.	Urbana	61801
IN	FT. WAYNE	260-484-9586	433 Fernhill Avenue	Ft. Wayne	46805
IN	INDIANAPOLIS	317-788-0061	5201 Park Emerson Drive Suite O	Indianapolis	46203
KS	WICHITA	316-942-1201	3450 N Rock Rd Bldg 500, Ste 507	Wichita	67226
KY	LOUISVILLE	502-491-0565	118 Production Court	Louisville	40299-2001
LA	BATON ROUGE	225-291-5270	11725 Industriplex Boulevard	Baton Rouge	70809
LA	NEW ORLEANS	504-736-0776	520 Elmwood Park Blvd Suite 150	Jefferson	70123
MA	BOSTON	781-828-6355	One New Boston Drive	Canton	02021
MD	BALTIMORE	410-766-2100	514 Progress Dr., Ste. D-E	Linthicum	21090
MD	WASHINGTON DC	301-459-8660	6901 Muirkirk Meadows Drive	Beltsville	20705
ME	MAINE & NEW HAMPSHIRE	207-839-3200	2401 W Broadway, Suite 16	South Portland	04106
MI	DETROIT	734-513-6944	11864 Belden Court	Livonia	48150-1459
MI	GRAND RAPIDS	616-534-3300	5300 Clay Avenue S.W.	Grand Rapids	49548
MN	MINNEAPOLIS	651-452-8062	2965 Lone Oak Drive Suite 100	Eagan	55121
MO	KANSAS CITY	816-531-2140	2700 BiState Drive Suite 100	Kansas City	64108
MO	SPRINGFIELD	417-862-1174	211 S Union Suite D	Springfield	65802
MO	ST LOUIS	314-991-1158	9324 Dielman Industrial Drive	Olivette	63132
MT	HELENA	406-449-1399	3157 Bozeman Ave	Helena	59601
NC	CHARLOTTE	704-597-0430	1501 Center Park Dr	Charlotte	28217
NC	RALEIGH	704-597-0430	104 Rand Park Dr	Garner	27529
NE	OMAHA	402-592-7381	9715 M Street	Omaha	68127-2008
NJ	NORTHERN NEW JERSEY	908-626-0220	150 Mt. Bethel Road, Bldg 2, Suite 205	Warren	07059
NJ	PHILADELPHIA	856-488-8830	115 Twinbridge Drive, Units F, G & H	Pennsauken	08110
NM	ALBUQUERQUE	505-345-0554	8804 Washington St NE, Ste D	Albuquerque	87113
NV	LAS VEGAS	702-269-0919	1660 Helm Drive, Suite 900	Las Vegas	89119
NV	RENO	877-276-8691	280 Greg St., Suite 2	Reno	89502
NY	ALBANY	518-464-0002	25 Post Road	Albany	12205
NY	NEW YORK CITY	718-361-7200	47-36 - 36th Street	Long Island City	11101
NY	ROCHESTER & BUFFALO	585-429-6676	10 Pixley Industrial Parkway	Rochester	14624
NY	SYRACUSE	315-425-0232	836 N State Street	Syracuse	13208
OH	CINCINNATI	513-755-6195	6323 Centre Park Drive	West Chester	45069
OH	CLEVELAND	440-546-1100	6670 W. Snowville Road Suite 7	Brecksville	44141-3242
OH	COLUMBUS	614-866-1751	735 Cross Pointe Road, Suite G	Gahanna	43230
OK	OKLAHOMA CITY	405-682-5651	3701 SW 29TH Street	Oklahoma City	73119
OK	TULSA	918-258-0582	2341 West Albany St, Suite G	Broken Arrow	74012
OR	PORTLAND	503-652-1011	4265 S.E. International Way	Milwaukie	97222
PA	ALLENTOWN	717-653-7177	6801 Tilghman St. Suite 107	Allentown	18106
PA	HARRISBURG	717-653-7177	5040 Louise Drive Suite 103	Mechanicsburg	17055
PA	PITTSBURGH	412-788-4364	503 Parkway View Drive	Pittsburgh	15205
SD	SIOUX FALLS	605-336-1578	2511 West 5th Street	Sioux Falls	57104
TN	KNOXVILLE	865-938-3444	10249 Cogdill Road, Suite 507	Knoxville	37932
TN	MEMPHIS	901-758-8320	7730 Trinity Ridge Business Center, Building B - Suites 120 & 121	Cordova	38018
TN	NASHVILLE	615-360-7013	738 Melrose Ave, Nashville, TN 37211	Nashville	38018
TX	AUSTIN	512-443-0967	2101 East St. Elmo Road	Austin	78744
TX	DALLAS	469-549-0581	801 Hammond Street Suite 400	Coppell	75019
TX	EL PASO	915-295-4300	6425 Boeing Drive, Suite B4	El Paso	79925
TX	HOUSTON	281-442-6619	15800 International Plaza Drive, Suite 150	Houston	77032
TX	SAN ANTONIO	210-491-0485	12017 Starcrest Drive	San Antonio	78247
UT	SALT LAKE CITY	801-977-1144	9695 South 500 West	Sandy	84070
VA	NORFOLK	804-328-1032	6001 Miller Store Rd., St. 101	Norfolk	23502
VA	RICHMOND	804-328-1032	530 Eastpark Court, Suite J	Sandston	23150
WA	SEATTLE	425-861-9696	8343 154th Ave NE, Ste 100	Redmond	98052
WI	MILWAUKEE	262-373-0460	5801 S. Pennsylvania Ave.	Cudahy	53110

Just drop us a note here, and we’ll get back to you during business hours. If it's urgent, give us a call at (877) 276-8691.

Sample form

How can we help you?

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk. Please apply here if you are an external candidate, and apply for any roles that best suit your skills and interests. If you are having trouble applying – try using a different internet browser (e.g. Internet Explorer, Google Chrome, Firefox Mozilla, etc.) For any further questions in recruiting, please check out our Recruiting FAQs page.

Hidden question

First name

Last name

Company

Phone (Type the number in international format without spaces, e.g. +17749612345)

+1

Email

Company address

City

Postcode

State

I am a KONE customer

My inquiry is about

Tell us how we can help you. Please provide additional details about your project, for example: project address, number of elevators or escalators, how many landings each elevator will serve, etc.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.